[Ebook PDF] Operations and Supply Chain Management, 10th Edition

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[Ebook PDF] Operations and Supply Chain Management, 10th Edition

ISBN-13: 978-1119577652
ISBN-10: 1119577659

Author: Roberta S. Russell (Author), Bernard W. Taylor (Author)

Russell and Taylor’s Operations and Supply Chain Management, 10th Edition is designed to teach students understand how to create value and competitive advantage along the supply chain in a rapidly changing global environment.   Beyond providing a solid foundation, this course covers increasingly important OM topics of sustainability, corporate social responsibility, global trade policies, securing the supply chain, and risk and resilience. Most importantly, Operations Management, Tenth Edition makes the quantitative topics easy for students to understand and the mathematical applications less intimidating. Appropriate for all business students, this course takes a balanced approach to the foundational understanding of both qualitative and quantitative operations management processes.

Changes in the Tenth Edition
This new tenth edition is organized around the important and prevalent topic of operations as the creation of value along the supply chain. We describe how every chapter topic fits with in a supply chain framework in a company or organization in an increasingly global operating environment. Two chapters deal directly with supply chain management: Chapter 10, Supply Chain Management Strategy and Design, and Chapter 11, Global Supply Chain Procurement and Distribution. However, every chapter includes material relating the chapter topics to supply chain management in a global operating environment.
In addition, Chapter 5, Service Design, reflects the expanding presence and importance of the service sector in operations management. We have also added new material throughout the book on the increasingly important OM topics of sustainability, corporate social responsibility, global trade policies, securing the supply chain, and risk and resilience. To help us show how the OM topics in this new edition fit together within a supply chain framework, we open each chapter with a specific example about one product group, athletic shoes. Athletic shoes are ideal to use as an example to introduce the various
operations and supply chain management topics in this text because they are popular products that are familiar to our readers, their supply chain is global, and their production process includes technological and design innovations, as well as labor-intensive manufacturing.
In addition to opening each chapter with an athletic shoes example, this new edition also includes over 85 “Along the Supply Chain” boxes, over 50% of which are new, that describe real-world business applications of OM topics at companies around the world. Many of these boxes focus on the increasingly important topics of social responsibility and global supply chains. The boxes conclude with critical-thinking questions that can be used for assignments and in-class or online discussion. Chapter 1, Introduction to Operations and Supply Chain Management, focuses on examples of excellence in operations.
management, current issues in operations and supply chain management, and the strategic design of operations and supply chain management. Chapter 2, Quality Management, emphasizes the necessity and use of quality management systems throughout the supply chain and includes a section on ISO and its most recent updates, including sustainability as part of a company’s quality management system. Chapter 3, Statistical Process Control, introduces statistical process control as essential to ensuring quality along the supply chain.
Chapter 4 has sections on Design for the Environment and Collaborative Product Design Systems. Chapter 5, Service Design, incorporates new statistics on the service economy, the blending of products and services, and service innovations.
A streamlined waiting line analysis section is also included in the chapter. Chapter 6, Processes and Technology, emphasizes process analysis skills and includes revised material on the Internet of Things, 3D printing, blockchain and other new technologies. Chapter 7, Capacity and Facilities Design, incorporates strategies for capacity management, facility selection and design, green facilities, and examples of various service layouts. Chapter 8, Human Resources, has an increased emphasis on sustainability in the workplace, especially among global suppliers of U.S. companies, as well as increased attention.
to employee cultural and diversity issues. Chapter 9, Project Management, has an increased focus on cultural and diversity issues in the management of global projects, several “Along the Supply Chain” boxes related to sustainability projects, plus sections on project risk and how to manage it. Chapter 10, Supply Chain Management Strategy and Design, has a section on risk and resilience in global supply chains, increased attention to global sustainability issues, and an updated section on SCOR. This chapter also includes two new sections on blockchain and the Internet of Things and how these recent innovations impact supply chain management. Chapter 11, Global Supply Chain Procurement and Distribution, addresses spend analysis, global logistics, and additional issues in sustainability. Chapter 12, Forecasting, includes a section on the increasingly important IT topic of data mining. Chapter 13, Inventory Management, emphasizes its important role in controlling costs along a global supply chain.
Chapter 14 emphasizes the need for effective Sales and Operations Planning and includes a section on Revenue Management. Chapter 15, Resource Planning, updates resource planning with discussions of cloud computing, in-memory computing, algorithmic decision making, and advanced analytics. Chapter 16 expands Lean Systems to lean services, including lean supply chain and lean and the environment.
Chapter 17, Scheduling, incorporates employee scheduling, artificial intelligence, and theory of constraints, along with traditional scheduling methods. In addition to this new topical coverage, this edition also
includes exhibits in every chapter reflecting the latest versions of Excel, OM Tools, and Microsoft Project. Excel, OM Tools, or MS Project files of every exhibit in the text are available to instructors and students on the text website. For instructors, a printable Solutions Manual in Word is supplemented with Excel or Microsoft Project files for virtually every problem and case in the text. A digital Instructors Resource Manual outlines each chapter and provides additional examples to be used in class, along with teaching tips, video suggestions, questions for class discussions, and experiential exercises. Additional online material includes Virtual Tours, Internet Exercises, YouTube videos, Practice Quizzes, and Weblinks to companies and topics discussed in each chapter.