[Ebook PDF] Performance Management: Changing Behavior that Drives Organizational Effectiveness, 5th Edition

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[Ebook PDF] Performance Management: Changing Behavior that Drives Organizational Effectiveness, 5th Edition

ISBN-13: 978-0937100257

Author: Aubrey C. Daniels (Author), John S. Bailey (Author)

With more than 500,000 copies in print, Performance Management: Changing Behavior that Drives Organizational Effectiveness is the definitive text for explaining the science of behavior and presenting proven research and business and industry examples for applying its principles at work, including.
How to transform and/or create a positive culture (including a safety culture)
What leaders need to do more of
How to spark innovation
How to manage multigenerational workforces
Now in its 5th Edition, this decisive text is both a desktop reference for leaders and managers and a tool for academics who desire to fully understand the science of behavior and its application. Dr. Aubrey Daniels and Dr. Jon Bailey partner in this revised classic to deliver updated examples, recent research and a more comprehensive look at behavior-based safety. Now is the time to understand behavior scientifically to effectively manage and produce desired results that positively affect the bottom line.

Already have an earlier version? The latest edition of Performance Management includes these valuable additions:
References to some 50 new research articles and papers
Information on how hundreds of organizations have boosted performance by applying the laws of behavior
A new chapter on behavior-based safety—an alternative to tracking lagging indicators
A new section on complex and controversial issues in the workplace

Preface to the Fifth Edition
This book was first published in 1982. It is difficult to believe that 32 years have passed since that edition. During that time I have had three co-authors: Ted Rosen, Jamie Daniels and Jon Bailey. Dr. Bailey is the current co-author. I met him in 1986 and we have worked together since.
For the last 25 years, I have participated periodically in Performance Management (PM) classes that Dr. Bailey taught at Florida State University. Since Jamie, the previous co-author, has retired, Jon was the natural choice for this edition. Dr. Bailey’s classes were amazingly effective and he created PM zealots, many of whom are active in the field of Organizational Behavior Management (OBM) today. As such, he brings an in-depth knowledge of the science of Behavior Analysis and more than two decades teaching students Performance Management, using this book.
The knowledge he has gained from those activities and his own research, has added much to assist the reader in understanding the science and its application in the workplace.
The 1982 edition was written primarily for front-line supervisors and managers of industrial organizations, since little was available for training them at that time and there were almost no courses about applying the principles of behavior analysis to any workplace. Since that time the book is now used in over 100 colleges and universities in psychology and business courses. Over a half million copies are in print today.
Because the first edition was written to help business managers and supervisors apply what they learned to solve real business problems, we learned about what worked and what didn’t in real workplaces solving real business issues. What we learned has resulted in the writing of the four other editions. The book has been tested literally around the world in thousands of locations with countless behaviors.
When Dr. Bailey and I started to revise the book, we discussed the need to shape the book more carefully to those who are just learning about PM, especially university students. Jon pressed me to convert the book from a, “What PM is” to a “How to Do PM” text. We both know that the best way to understand PM is to take on a project from the beginning and follow it all the way through to completion including a
presentation of the findings to a target audience.
Dr. Bailey modified the order in which chapters were read by students in his now-famous FSU undergraduate class, INP 3313 Behavior Analysis in Business and Industry. Over the last 20 years, hundreds of students have learned PM by conducting projects in Tallahassee often with outstanding results.
Those readers who have read previous editions will notice several obvious changes. The first and most obvious is the chapter order mentioned above. The order of the chapters in Edition 5 is the order that Dr. Bailey has used very successfully in his course. It is ordered to facilitate application and we hope it accomplishes that. In addition, references have been updated so as to have examples of applications from the modern workplace, although older studies are still as applicable to behavior today as they were when they were done, since the laws of behavior have not changed in the last 32 years.
Although this book is a science book, we hope it is not as hard to read as a research journal. Where we were able, we used nonscientific terms and everyday language to make the reading easy and the concepts clear. Hopefully in doing so, we did not sacrifice scientific accuracy for clarity. For example we write from time to time that “the supervisor reinforced the programmer for . . .” We know that you reinforce behavior, not people.
However, it makes for easier reading to explain the activity that way than to use the more technical description. The reader should be able to tell from the context the behavior that was strengthened. We have included over 150 research articles and papers that the reader can access for further detail about the research methodology on which the researcher’s findings were based. We have also included QSR codes that make accessing these materials easy on a smart phone, iPad or similar device.
Unfortunately, even though this book in one edition or another has been in existence for 32 years, the use of behavior technology in the workplace is still in its infancy. Since the fundamental laws of behavior don’t change, those who learn to apply this technology successfully, will have a clear performance advantage over those who don’t.
Thanks for purchasing this book. We hope that using its contents will increase the positive reinforcement that you give and receive.