[Ebook PDF] The Essentials of Technical Communication, 4th Edition

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The Essentials of Technical Communication, 4th Edition

ISBN-13: 978-0190856144
ISBN-10: 0190856149

Author: Elizabeth Tebeaux (Author), Sam Dragga (Author)

In today’s complex workplace, no one wants to read what you write. The Essentials of Technical Communication, Fourth Edition, was developed with this principle in mind. The respected author team continues to provide students with accessible and comprehensive instructions for planning, drafting, and revising technical documents that are clear and concise.

Visit the book’s free, open-access Companion Website at www.oup.com/us/tebeaux for additional student and instructor resources.

BRIEF CONTENT
Checklists • xv
Preface • xvi
Acknowledgments • xxi
Part One: Principles
1 Characteristics of Writing at Work • 3
2 Writing for Your Readers • 15
3 Writing Ethically • 31
4 Achieving a Readable Style • 50
5 Designing Documents • 77
6 Designing Illustrations • 104
Part Two: Applications
7 E-mails, Texts, Memos, and Letters • 137
8 Technical Reports • 158
9 Proposals and Progress Reports • 221
10 Instructions, Procedures, and Policies • 254
11 Oral Reports • 288
12 Résumés and Job Applications • 312
APPENDIX A Brief Guide to Grammar, Punctuation, and Usage • 334
APPENDIX B Using Sources of Information • 347
APPENDIX C Report for Study and Analysis • 355
Index • 394

PREFACE
As we have emphasized in the first three editions of The Essentials of Technical Communication, no one wants to read what you write. In fact, they will read as little of what you write as they possibly can. Even if your document will be of value to your readers, you better make that point clear immediately, otherwise your document will likely be ignored or discarded. Your supervisor and colleagues may not have the necessary background, time, or inclination to sift through your e-mail, memo, or report and find the information they need.
We have developed The Essentials of Technical Communication as a practical introduction to all aspects of effective professional communication—a handbook to help you get your message across on the job, where time equals money and poorly crafted documents can produce a host of unwelcome consequences. We are teachers and researchers of technical writing, each of us with 40 years of experience, and we know that following a few simple guidelines leads to more efficient and effective communications. In this book we want to provide the guidelines you need as you plan, draft, and revise documents. Understanding these guidelines will help you manage your writing anxiety and enable you to write effectively and quickly—both requirements of employees who write for their jobs. The Essentials
of Technical Communication will give you the information to help you design clear, concise, readable materials. From this foundation, you can learn to develop more complex documents as you advance in your career.